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FAQs

PAYMENT

What are my payment options?
You can pay for your order with any major credit card, or a PayPal account.

Why is my prepaid credit card gift card not being accepted?
A prepaid credit card gift card needs to be registered with the issuer before it can be used for an online purchase. Your card can be registered online through the issuer's website, or by calling the toll-free phone number on the back of the card. Registration just involves adding your name and address to the card. More information can be found on your card issuer's website.


SHIPPING

How long will it take to receive my order?
Shipping details can be found on our shipping page.


CARE

Can my necklace/bracelet be worn in water?
Yes, your necklace/bracelet can be worn in the shower, tub, pool, etc.

How do I wash my necklace/bracelet?
Your necklace/bracelet can be hand-washed in cool water and air-dried, if needed. 



OTHER QUESTIONS

If you have any questions, please visit our 'Contact Us' page and send us an email.